You can easily book your Pass through your MILES app:
- Go to the main menu in the app.
- Click on "MILES Pass".
- Select your preferred billing period (monthly/yearly) and your desired pass.
- Confirm your selection. You'll receive a confirmation email from us once the booking is complete.
- Your pass is now active, and you can enjoy the benefits straight away.
Important:
- Prerequisite: The requirement for a MILES Pass is an active, unsuspended MILES Account.
- Payment: The MILES Pass can only be paid with the payment method stored in the user profile. It is not possible to pay for the Pass with credit from your wallet.
You didn't receive the confirmation email & it seems that the direct debit failed?
Please check the payment method in your account and make sure that it has sufficient funds.
The subscription was successful?
You can now select your desired car and rent as you are used to through the app. As soon as you click on your MILES, the reduced Pass price will be displayed. Now all you have to do is get in, hit the road & save!
Good to know:
Your Pass is automatically renewed on the same day each month / year upon expiration. You can easily change it at any time through the app. Find out how it works here.