Refueling is free for you at all our partner gas stations in Belgium!
We recommend refueling your MILES when the fuel level is below 25%. If the tank is below 5%, you have to refuel to end your rental.
Here's how it works:
- You can filter the partner gas stations on the map in the MILES app and start your navigation from there.
- Go to the nearest partner gas station that you've found in the app and park next to a free pump. Make sure you know which fuel you have to use.
- Open the tank and start the refueling process by clicking on "Refueling" in the app.
- Enter your PIN or use Face or Touch ID in order to proceed.
- Select the pump number and click on "Unlock the nozzle". You now have 60 seconds to take out the nozzle. The right fuel will be shown on the screen.
- When you're done, put back the nozzle and the app will confirm that the process is completed. Done! 😎
Important:
- Please make sure you fill up with the correct fuel. For wrongful refueling, we charge a handling fee of €150 plus any incurred costs for the damage & the towing service.
- We do not cover refueling abroad. We recommend that you fill up your MILES at a partner gas station in Belgium before you cross the border.
- Think of the users after you. The next MILES user will thank you if they don't find the vehicle with an empty tank.
Good to know:
If the fuel level is below 25% at the start of your rental and you refuel the car while using the standard km rate, we will credit you €5 as a thank you.