Refueling is free for you at all our partner gas stations in Belgium!
We recommend that you fill up when the fuel level is below 30%. If the tank is below 5% you must refuel in order to be able to terminate your rental.
Here's how it works:
- You can filter for all the partner gas stations on the map in the MILES app and start your navigation from there.
- Go to the nearest partner gas station that you've found in the app and park next to a free pump. Make sure which fuel you have to use.
- Open the tank and start the refueling process by clicking on "Refueling" in the app.
- Enter your PIN or use Face or Touch ID in order to proceed.
- Select the pump number and click on "Unlock the nozzle". You now have 60 seconds to take out the nozzle. The right fuel will be shown on the screen.
- Now please fill up the car. When you're done, put back the nozzle and the app will confirm that the process in completed. Done! 😎
- Please make sure you fill up with the correct fuel. For wrongful fueling, we charge a handling fee of 150€ plus any incurred costs for the damage & the towing service.
- We do not cover refueling abroad. We recommend that you fill up your MILES at a partner gas station in Belgium before you cross the border.
- On longer rides you'll use more fuel. Please make sure that the next user won't find the car with an empty tank.
Good to know:
If the fuel level is already below 25% at the start of your standard km rate rental, you can gain 5€ by filling up the car.